Privacy policy
Effective Date: August 28, 2024
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
VairTEX Energy Solutions Inc. and vairtex.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, www.vairtex.com (the "Site").
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us when you:
Contact us through our contact forms or emails.
Purchase products or services through VairTEX Energy Solutions Inc.
This information may include your name, email address, phone number, billing and shipping addresses, and payment details.
b. Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and browsing behavior, such as:
IP address
Browser type and version
Pages you visit on our Site
Time spent on each page
Referring site or search engine
We may use cookies, web beacons, and similar technologies to collect this information.
2. How We Use Your Information
We use your information for various purposes, including:
To provide and improve our products and services.
To process transactions and manage your orders.
To send you updates, newsletters, and promotional materials (if you have opted in to receive them).
To respond to your inquiries and provide customer support.
To analyze site usage and improve our website’s performance and content.
To detect, prevent, and address technical issues and fraud.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the transaction.
4. Your Choices
a. Opt-Out of Marketing Communications
You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Please note that even if you opt out, we may still send you non-promotional communications related to your transactions, account, or legal matters.
b. Managing Cookies
Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect your experience on our Site.
5. Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@vairtex.com
Mailing Address: 9873 Angus Drive, Chilliwack BC, V2P 6A9